QUESTIONS & ANSWERS

WHERE CAN I BUY EVER DENIM?
Online here at everdenim.com, and in person at our stockists. Find a store near you on our Stockists page.
DO YOU RESTOCK SOLD-OUT SIZES?
Each style is made in limited quantities and isn't restocked once it sells out. Join the waitlist on the product page and we'll email you if your size comes back from a return, or when a new drop lands.
DOES EVER DENIM HAVE A PHYSICAL STORE?
Not yet, but you can try ever denim on in person at our stockists, including Retail Pharmacy in New York. See addresses, opening hours and directions on our Stockists page.
HOW CAN I CONTACT YOU?
Email us at support@everdenim.com and we'll get back to you within 24 hours. If it's about an order, please include your order number.
WHERE DO YOU SHIP TO?
We ship from Los Angeles to the US and internationally. Orders ship within 1–2 business days.
US orders ship free with UPS® Ground and arrive in 1–5 business days. For international orders, delivery options and times are shown at checkout.
Full details on our Shipping policy.
HOW DO I TRACK MY ORDER?
Once your order ships, we'll email you a confirmation with tracking details. Tracking can take up to 24 hours to update.
WHAT IS YOUR RETURN POLICY?
You have 14 days from delivery to return or exchange.
US orders: free exchanges and store credit. Refunds to your original payment are also available, minus return shipping and a restocking fee.
International orders: refunds only, minus a restocking fee. You cover return shipping.
Items must be unworn, unwashed and have tags attached. Sale items and gift cards are final sale.
Full details on our Return policy.
HOW DO I START A RETURN OR EXCHANGE?
US orders: start your return or exchange in our returns portal with your order number and the email used at checkout. We'll email you a prepaid return label.
International orders: email support@everdenim.com with your order number and the item(s) you'd like to return.
WHAT IF MY ORDER IS MISSING AN ITEM OR ARRIVES DAMAGED?
Email support@everdenim.com within 7 days of delivery (5 days for international orders) with your order number and photos of the package and item(s) as received. We'll send a replacement or issue a full refund.
WILL I BE AFFECTED BY CHANGES TO US TARIFFS?
US orders aren't affected. For international orders, any import duties, taxes or tariffs are paid by the recipient and aren't included in the order total or shipping cost.

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