Terms of service

Ever Denim Terms and Conditions

Last updated September 20, 2026

1 About these terms

These Terms and Conditions govern use of www.everdenim.com (the “Site”) and purchases from Ever Denim Inc., a Delaware corporation (“Ever Denim,” “we,” “us,” or “our”). Our office is at 719 S Los Angeles St, Ste 1124, Los Angeles, CA 90014, United States. Our store is hosted on Shopify, which provides the ecommerce platform; Ever Denim Inc. is the seller of the products.

Please read these Terms before ordering. By placing an order after being presented with these Terms and an opportunity to review them, you agree to them. You must be legally able to enter into a binding contract, or make purchases through a parent or legal guardian. Nothing in these Terms limits consumer rights that cannot legally be excluded or restricted.

2 Orders and payment

Provide accurate and complete contact, billing, payment, and delivery information. You confirm that you are authorized to use the payment method submitted. If you create an account, keep your login details secure and notify us promptly of suspected unauthorized access.

Submitting an order is an offer to buy. An automated order confirmation acknowledges receipt; we accept your order when we send a shipping confirmation. Payment may be collected before acceptance. We may decline or cancel an order for a legitimate reason, including unavailable inventory, suspected fraud, payment failure, a material listing error, or a legal restriction. We will notify you and promptly refund any payment collected for canceled items, including applicable taxes and shipping charges for those items.

We do not offer preorders, subscriptions, or gift cards.

3 Order cancellations and changes

Orders cannot be canceled or changed at a customer’s request once placed, except where required by applicable law. Please check your items, sizes, shipping address, and payment details before checkout. If you notice an error, contact support@everdenim.com promptly; we cannot guarantee that we can make a correction before fulfillment.

This policy does not restrict any statutory cancellation or withdrawal right, any right to cancel because of a shipping delay, or any remedy for defective, incorrect, or undelivered goods. Eligible returns remain available under Section 7.

4 Products and prices

We work to display accurate descriptions, photographs, size information, prices, and availability. Screen settings can affect how colors appear, and denim washes may vary slightly between garments. These variations do not excuse a material difference from the product description or a defect.

The checkout identifies the transaction currency, product prices, shipping charges, and taxes collected by us. Your bank or payment provider may impose separate conversion or transaction fees. Price changes do not apply retroactively to accepted orders. Promotions are subject to the conditions disclosed with the offer.

If a material error affects your order, we will contact you to confirm whether you wish to proceed on corrected terms or receive a refund. We will not charge an increased price without your agreement.

5 Processing and delivery

Orders are normally processed within 1–2 business days after placement. Business days are Monday through Friday, excluding U.S. public holidays. Processing time is separate from carrier transit time. Shipping options, charges, and estimated transit times are shown at checkout or on our Shipping and Delivery page at https://everdenim.com/pages/shipping-delivery.

If we cannot ship within the time represented, we will notify you and provide the delay, cancellation, and refund options required by law. Delivery estimates may be affected by carrier disruptions or customs processing, but this does not remove our legal obligations to you.

Contact support@everdenim.com if an order is lost, arrives damaged, or shows as delivered but cannot be located. We will investigate and provide any remedy required by law. Carrier tracking is relevant evidence but does not by itself eliminate your rights.

6 International orders

We sell to customers in the United States and supported international destinations. Available destinations and shipping methods are shown at checkout. Local import restrictions may prevent us from fulfilling an order.

International orders may be subject to import duties, taxes, customs clearance, or carrier handling fees. Checkout will identify charges we collect. Where disclosed before purchase and permitted by law, you are responsible for import charges not included in your checkout total. Customs processing can affect delivery times. Refusing a shipment does not automatically exercise a cancellation right; contact us to arrange any eligible cancellation or return.

7 Returns and exchanges

Our standard return request window is 14 days from delivery. Returns and exchanges are subject to the eligibility requirements, available refund methods, disclosed fees, and procedures in our Returns and Exchanges Policy at https://everdenim.com/pages/returns-exchanges, as presented when you placed your order. That policy forms part of these Terms.

For voluntary returns, follow the return instructions and use the designated return address. Our office address is not a return address unless we specifically instruct you to send a package there. Contact support@everdenim.com for help or for damaged, defective, or incorrect items.

Return fees, final-sale designations, item-condition requirements, and reporting deadlines apply only to the extent permitted by law. They do not remove statutory rights concerning faulty or misdescribed goods. Where a mandatory withdrawal or cancellation right applies, we will honor it and provide the refund required by law; a restocking fee or mandatory store credit will not be imposed where prohibited.

If the return period or another return benefit shown to you before purchase is more favorable than these Terms, we will honor that benefit for your order. Later policy changes do not reduce rights attached to an earlier purchase.

8 Website use and intellectual property

The Site’s branding, photographs, text, graphics, designs, and other content belong to Ever Denim or its licensors and are protected by applicable intellectual property laws. You may use the Site for lawful personal shopping and retain information about your purchases. Other reproduction or commercial use requires permission unless otherwise allowed by law.

You must not misuse payment information, impersonate another person, submit fraudulent orders, upload malicious code, interfere with the Site’s operation, circumvent security controls, or use the Site to infringe another person’s rights. We may restrict access reasonably necessary to address such conduct. Restricting access does not remove our obligations concerning paid orders or refunds.

9 Reviews and customer content

If the Site allows you to submit public reviews, photographs, or other content, you retain ownership. You grant us a nonexclusive, worldwide, royalty-free license to host, display, and technically format that content for the Site’s review or community features. Separate permission is required to use your photograph in advertising outside those features.

Submit only content you have the right to share. We may remove unlawful, infringing, fraudulent, abusive, or irrelevant content. These Terms do not prohibit honest reviews or authorize removal solely because a review is unfavorable.

10 Privacy and communications

Our Privacy Policy at https://everdenim.com/policies/privacy-policy explains our handling of personal information. These Terms do not independently authorize advertising tracking, sale or sharing of personal information, or marketing messages where separate consent is required.

We may send communications needed to process and service your orders. Marketing email or text subscriptions, if offered, are subject to the disclosures and choices presented at signup. Purchasing does not itself constitute consent to receive marketing texts.

11 Third party services

The Site may link to third party websites or offer services provided by payment processors or other providers. Their separate terms and privacy notices may apply to your use of those services. We do not control third party content. This provision does not limit our responsibilities as the seller or any responsibility imposed by law.

12 Website availability and warranties

We do not guarantee that the Site will always be available or free from technical errors. To the extent permitted by law, the Site and its informational content are provided “as is” and “as available.” This disclaimer concerns the website service and does not disclaim express product descriptions, warranties supplied with goods, or mandatory product warranties and consumer guarantees.

13 Limitation of liability

To the extent permitted by applicable law, Ever Denim Inc. is not liable for indirect or consequential losses, including lost business profits or business opportunities, arising from use of the Site or purchases for personal use. Subject to the exceptions below, our total liability for a claim will not exceed the greater of US $100 or the total amount you paid us for the order giving rise to the claim.

These limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by our negligence, statutory consumer remedies, required refunds, or any other liability that cannot lawfully be excluded or limited. Where your jurisdiction does not permit a limitation, it does not apply to you.

14 Governing law and disputes

California law governs these Terms, without using conflict-of-law rules to deprive a consumer of mandatory protections. If the law of your place of residence gives you protections that cannot be waived, those protections continue to apply.

You may contact support@everdenim.com to seek help resolving a concern. Doing so is voluntary and is not a prerequisite to exercising legal rights. Subject to mandatory consumer jurisdiction rules, disputes may be brought in the state or federal courts located in Los Angeles County, California. You retain any right to bring a claim in your local courts or an appropriate small claims court where applicable law provides that right.

15 Changes and general provisions

We may update these Terms prospectively by posting a revised version and updating the date above. We will give additional notice or obtain agreement where required by law. An order remains governed by the Terms and applicable policies presented when it was placed; updates do not retroactively change an existing order or dispute.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive it for the future. These Terms and the purchase policies expressly incorporated into them govern their subject matter without overriding mandatory law or a specific promise made to you before purchase.

16 Contact us

Ever Denim Inc.
719 S Los Angeles St, Ste 1124
Los Angeles, CA 90014
United States
Email: support@everdenim.com
Website: https://www.everdenim.com