Returns & Exchanges
We want you to be sure about your order. You have 30 days from delivery to return or exchange.
Return Options
| Option | Details | Cost |
|---|---|---|
| Store credit | Full refund issued as store credit | Free |
| Exchange | Swap for a different size, wash, or style | Free |
| Original payment | Refund to original payment method | $8 return shipping + $6 restocking fee per item |
Return shipping and restocking fees are deducted from your refund. Store credit and exchange returns are free.
Eligibility
Items must be unworn, unwashed, and in original condition with tags attached. Returns must be submitted within 30 days of the delivery date.
Items purchased with a discount code are eligible for return.
Items marked as sale and gift cards are final sale and cannot be returned or exchanged.
How to Start a Return OR EXCHANGE
Submit your return request through our returns portal. You will need your order number and the email address used at checkout.
- Submit your return request using the button below.
- A prepaid return shipping label will be sent to your email. Download and print it out.
- Securely pack the item(s) and attach the shipping label.
- Drop off the package with the provided carrier.
The returned item(s) must be shipped within 7 days of approval.
Processing
Returns are inspected within 5 business days of receiving your package. Once approved, store credit is issued immediately. Refunds to original payment method may take up to 10 business days to appear in your account.
Exchanges
Exchanges are available for a different size, wash, or style. If the requested item is out of stock, we will issue store credit instead. Exchanges are shipped once the original item is received and inspected.
Damaged or Defective Items
If your item arrives damaged or defective, email us within 7 days of delivery with photos and your order number. We will cover return shipping and send a replacement or issue a full refund.
Return Options
| Option | Details | Cost |
|---|---|---|
| Store credit | Full refund issued as store credit | Free |
| Exchange | Swap for a different size, wash, or style | Not available |
| Original payment | Refund to original payment method | $20 return shipping + $6 restocking fee per item |
Return shipping and restocking fees are deducted from your refund.
Eligibility
Items must be unworn, unwashed, and in original condition with tags attached. Returns must be submitted within 30 days of the delivery date.
Items purchased with a discount code are eligible for return.
Items marked as sale and gift cards are final sale and cannot be returned or exchanged.
Unfortunately we do not accept exchanges for international orders.
How to Start a Return
Submit your return request through our returns portal. You will need your order number and the email address used at checkout.
- Submit your return request using the button below.
- A prepaid return shipping label will be sent to your email. Download and print it out.
- Securely pack the item(s) and attach the shipping label.
- Drop off the package with the provided carrier.
The returned item(s) must be shipped within 7 days of approval.
Please note that any customs duties or taxes incurred on the return shipment are the responsibility of the customer.
Processing
Returns are inspected within 5 business days of receiving your package. Once approved, store credit is issued immediately. Refunds to original payment method may take up to 10 business days to appear in your account.
Exchanges
Exchanges are available for a different size, wash, or style. If the requested item is out of stock, we will issue store credit instead. Exchanges are shipped once the original item is received and inspected.
Damaged or Defective Items
If your item arrives damaged or defective, email us within 7 days of delivery with photos and your order number. We will cover return shipping and send a replacement or issue a full refund.
Need help with a return?
Email us at support@everdenim.com and we'll get back to you within 24 hours.