Items must be unworn, unwashed, and in original condition with tags attached. Returns must be started within 14 days of the delivery date.

Full-price items purchased with a discount code are eligible for return.

Sale items and gift cards are final sale and cannot be returned or exchanged.

All returns and exchanges are handled through our returns portal. You'll need your order number and the email address used at checkout.

1. Submit your request using the button below.
2. We'll email you a prepaid return shipping label. Download and print it.
3. Securely pack your item(s) and attach the label.
4. Drop off the package with the provided carrier.

Returned item(s) must be shipped within 5 days of approval.

Exchanges are available for a different size, wash, or style. If the item you want is out of stock, we'll issue store credit instead so you can choose something else.

Returns are inspected within 5 business days of arriving at our warehouse. Once approved, store credit is issued immediately. Refunds to your original payment method may take up to 10 business days to appear, depending on your bank.

We stand behind every pair we make. If your item arrives damaged or defective, email us within 7 days of delivery with photos and your order number. We'll cover return shipping and send a replacement or issue a full refund.

Once your order is handed to the carrier, its journey is out of our hands. For this reason, Ever Denim cannot be held responsible for packages that are lost or stolen in transit.

On the rare occasion this happens, please contact the carrier directly with the tracking number from your shipping confirmation email. They are best placed to locate your package or open a claim on your behalf.

Returns must be started within 14 days of the delivery date.

Items must be unworn, unwashed, unscented, and in the exact condition you received them, with original tags attached. Items with any signs of wear, including makeup or deodorant marks or odors, cannot be accepted.

If a returned item doesn't meet these conditions, no refund will be issued and the item will be sent back to you at your expense.

Full-price items purchased with a discount code are eligible for return. Sale items and gift cards are final sale.

To start an international return, email us at support@everdenim.com with your order number, the email address used at checkout, and the item(s) you'd like to return.

1. Email support@everdenim.com with your order details. We'll reply with our return address.
2. Securely pack your item(s).
3. Ship your return from your local post office or carrier using a tracked service. We can't be responsible for returns lost in transit.
4. Once your return arrives and is inspected, we'll issue your refund.

Returned item(s) must be shipped within 5 days of approval.

Customs: Please declare your parcel as a return, describe the contents as "Returned goods, unaltered," and use HS code 9801.00.10 if asked. Any customs duties or taxes on the return, including fees caused by an incorrect declaration, are the responsibility of the customer.

A $12 restocking fee is charged per item on all international returns and deducted from your refund. It covers inspecting, steaming, repackaging, and returning each piece to stock so it's ready for the next customer.

Your return must arrive at our warehouse before a refund can be issued. Returns are inspected within 5 business days of arrival. Once approved, refunds to your original payment method may take up to 10 business days to appear, depending on your bank.

If your item arrives damaged or defective, email us within 5 days of delivery with photos and your order number. We'll cover return shipping and send a replacement or issue a full refund.

Once your order is handed to the carrier, its journey is out of our hands. For this reason, Ever Denim cannot be held responsible for packages that are lost or stolen in transit.

On the rare occasion this happens, please contact the carrier directly with the tracking number from your shipping confirmation email. They are best placed to locate your package or open a claim on your behalf.

If your order ships to the European Union, you have the right to withdraw from your purchase within 14 days of receiving it, without giving a reason. To do so, email support@everdenim.com with your order number and a clear statement that you wish to withdraw. Items must be returned in their original condition. Once we receive your return, we'll refund eligible payments in line with applicable law. Return shipping costs are your responsibility unless stated otherwise.

This policy does not affect your statutory rights regarding faulty or non-conforming goods.